Shipping & Delivery Policy

Thank you for shopping with Sneaker Studio! We are dedicated to ensuring that your purchase reaches you quickly, safely, and in perfect condition. Our Shipping & Delivery Policy outlines the process for processing and delivering your order.

1. Order Processing and Dispatch

Once your order is placed, our team works swiftly to process and prepare it for shipment. We strive to dispatch your order within 48 hours of receiving it. However, please note that processing times may vary during peak seasons or due to unforeseen circumstances.

2. Trusted Delivery Partners

We partner with reliable courier services to ensure that your order is delivered efficiently. Our trusted partners include DTDC, Ekart, Bluedart, and Amazon Logistics—all known for their excellent track record in timely and secure deliveries.

3. Estimated Delivery Timeframe

While we aim to deliver your order as quickly as possible, please note that the estimated delivery time is between 7 to 10 working days. Delivery times may vary depending on factors such as your location, local courier office processes, and external circumstances (e.g., customs clearance or weather-related delays).

4. Tracking Your Order

Once your order has been dispatched, we will send you a tracking number so you can monitor your package’s journey. You will be able to see real-time updates and track the expected delivery date.

5. Open Box Delivery Policy

We understand that some customers may prefer to inspect their package before fully accepting delivery. While Sneaker Studio has no issue with Open Box Delivery, please note that our courier partners may not always allow this, depending on their policies.

Open Box Delivery can sometimes be restricted by the courier company, as parcels may pass through different courier offices in various cities for safety reasons and to minimize fraud or theft during transit. We want to ensure your complete satisfaction, so if you have any doubts or concerns upon receiving your package, please contact us within 48 hours of delivery. We offer a 100% refund if there are any issues with your order within that period, as long as the product remains in its original condition.

6. Shipping Charges

We offer competitive shipping rates to ensure you get the best value. Shipping costs will be displayed at checkout based on your location and the items you’ve ordered. For some locations or special offers, free shipping may be available.

7. Delivery Issues or Delays

In the event of a delay or problem with the delivery, such as missing or damaged items, please contact our customer support team right away. We will do our best to resolve the issue and ensure your order reaches you without further inconvenience.

8. Customer Support

If you have any questions or concerns regarding the shipping or delivery of your order, our customer support team is available to assist you. Please feel free to reach out to us via email at support@thesneakerstudio.com or call us at +91-7009742130.

9. Thank You for Choosing Sneaker Studio

We appreciate your trust in Sneaker Studio. Your satisfaction is our priority, and we look forward to delivering your order in a timely manner. Thank you for shopping with us!