Refund Policy

šŸ›’ Order Cancellation Policy

Physical Products

  • Orders can be cancelled only before the item is shipped.
  • Orders already shipped cannot be cancelled.

šŸ’° Refund Policy

No-Refund Policy
We maintain a strict no-refund policy for all products.
However, exceptions may be made in the following cases:

  • Product not received
  • Product lost in transit
  • Wrong product delivered
  • Product damaged during shipping

Refund Process (When Applicable)
If a refund is approved:

  • The amount will be credited back to the original payment method.
  • Processing time: 7ā€“14 business days.

šŸ” Return Policy

We are committed to ensuring customer satisfaction and stand by the quality of our products. All products are manufactured and priced for the affordable footwear segment. MinorĀ variations in color shade, material texture, finishing, or packaging may occur and are notĀ considered defects or grounds for return or refund.
Please review the return guidelines below:

Eligibility for Return

  • Returns are accepted only for defective, damaged, or incorrect products received.
  • The return request must be initiated within 24 hours of receiving the product.

Return Process

Mandatory Unboxing Proof

An unboxing video is mandatory for any return, replacement, or refund request. The video
must be clear, continuous, unedited, and recorded from the moment the package seal is
opened. Requests without a valid unboxing video will not be accepted.

  • If your return request is approved, the replacement process will begin within 2ā€“3 business days.
  • Once dispatched, the replacement delivery is expected within 4ā€“7 business days.

āš ļø Important Notes

  • Delivery timelines displayed on the website are estimates only. Delays caused by courierĀ partners, weather conditions, holidays, or unforeseen circumstances are beyond the sellerā€™sĀ control and do not qualify for refund or cancellation.
  • We are not responsible for delays caused by external factors beyond our control.

Ā 

Subjective Dissatisfaction Clause

Refunds or replacements will not be provided for subjective reasons such as personal
preference, dissatisfaction with design, color tone, comfort, fit expectation, or perceived
quality differences.

We aim to make theĀ return and replacement process as seamless and hassle-free as possible.

Acknowledgement:
By placing an order on this website, the customer confirms that they have read, understood,Ā and agreed to all terms stated above.